The Instant Replacement Service is a service program that provides for a replacement product to be shipped to you within 24-hours, should anything happen to your Barracuda Networks product. The Instant Replacement Service is sold in one-year, three-year and five-year increments and is renewable upon expiration.
We know how important it is to have 100% uptime in corporate environments. We have worked hard to build industrial strength reliable "carrier grade" equipment. Our systems have a 99.99% uptime.
We are also realistic and understand that sometimes things still go wrong and equipment does fail. We, therefore, offer the Barracuda Instant Replacement Service.
With the Instant Replacement Service, we provide next business day shipping of replacement hardware. If your Barracuda Networks product fails, we will ship you a replacement unit within 1 business day so that you can get back up and running. We will bill you pending return of the failed unit, but once the unit is received, you will be fully credited.
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